Masks, Zoom diminish non-verbal communication
When we are in a conversation with another person our bodies begin to synchronize with each other, our gestures and facial expressions mirror each other. It is when this happens that we begin to truly hear one another. When we are face-to-face, we unconsciously pick up small changes, which give us clues as to what the other is feeling. It might be a slight flush, an enlargement of pupils, a change in voice pitch, a stiffening of the spine, all unconscious reactions to either the subject or the tone of the conversation. We are constantly monitoring peoples’ responses to what we are saying. In texting and emails, we miss the most important part of the interaction, which is the impact our words are making. [Natasha Josefowitz, ACSW, Ph.D]
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Lifestyles, Natasha Josefowitz








